Shipping and Delivery
How much is domestic shipping?
No matter where you are in the UK, shipping is Free for standard second class shippingÂ
Urban illusion currently only ships to the UK and USÂ
Shipping to the US is £15 which would be $19.26
if you are charged any custom fees when your order arrives to you, this will not be covered by usÂ
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 I placed an order! When will I get it?
YAY! Orders ship within 1-3 business days from when the order is processed. During high volume periods, like a sale, the processing time may increase but this is rare.Â
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I haven’t received my order yet. What’s going on?
If it’s been over 7 business days since you placed your order and it hasn’t been dispatched please let us know by emailing us at Customer@urbanillusion.co.Uk with your full name and order number. Thanks for your patience!
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